Legal Information
Privacy Notice
In accordance with the Turkish Personal Data Protection Law No. 6698, this notice explains the purposes for which Vahdet Petrol Eğitim Hizmetleri Sanayi ve Ticaret A.Ş. processes your personal data, the legal bases it relies on, and your rights.
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This is an English rendering provided for convenience. The Turkish text is the legally binding version: KVKK Aydınlatma Metni.
1. Data controller
Your personal data is processed by our company, whose details are set out below, acting as data controller within the meaning of the Personal Data Protection Law No. 6698 (the "Law").
- Trade Name
- Vahdet Petrol Eğitim Hizmetleri Sanayi ve Ticaret A.Ş.
- Address
- Atatürk Mah. Hadımköy Yolu Cad. No: 12, Esenyurt / Istanbul
- Tax Office / No
- Esenyurt / 8830355793
- MERSIS No
- 0883035579300001
- [email protected]
- Phone
- +90 532 552 09 03, 0212 886 16 44
2. Personal data we process
Depending on the nature of your relationship with our company, we may process your personal data in the following categories:
- Identity data: first name, surname and, where an invoice must be issued, Turkish ID number or tax identification number.
- Contact data: telephone number, email address and any postal address you provide.
- Customer transaction data: invoice and receipt details, order, quotation and contract records, vehicle registration number and records of the products and services purchased.
- Transaction security data: server log records such as IP address, browser type and date and time of access, kept by our website hosting provider for server security.
- Physical premises security data: closed-circuit television (CCTV) recordings made for security purposes on the forecourts of our fuel stations.
As a rule, our company does not process special categories of personal data.
3. Purposes of processing
Your personal data is processed for the following purposes:
- Providing fuel, convenience store and car wash services and carrying out the related sales processes,
- Providing our products and services in construction, software, additive manufacturing and car wash systems, and managing quotations and contracts,
- Issuing invoices and receipts and carrying out accounting and finance operations,
- Fulfilling legal obligations arising from tax, commercial and consumer legislation,
- Receiving, assessing and resolving your requests, suggestions and complaints,
- Ensuring the safety of people and property on station forecourts and managing occupational health and safety processes,
- Keeping our website running securely and without interruption,
- Providing information to authorised persons, institutions and organisations, and following up legal proceedings.
4. Legal bases
Your personal data is processed without your explicit consent on the following legal bases listed in Article 5(2) of the Law:
- Processing is expressly provided for by law (Article 5(2)(a)),
- Processing of personal data belonging to the parties to a contract is necessary, provided that it is directly related to the conclusion or performance of that contract (Article 5(2)(c)),
- Processing is necessary for the data controller to fulfil its legal obligations (Article 5(2)(ç)),
- Processing is necessary for the establishment, exercise or protection of a right (Article 5(2)(e)),
- Processing is necessary for the legitimate interests of the data controller, provided that this does not harm the fundamental rights and freedoms of the data subject (Article 5(2)(f)).
Where none of the above legal bases applies, your personal data is processed only on the basis of your explicit consent.
5. How personal data is collected
Your personal data is collected by automated and non-automated means through the transactions you carry out in person at our stations and business premises, payment and invoicing processes, the requests you send us by telephone and email, the security cameras on our station forecourts, and the technical records kept by the hosting infrastructure when you visit our group website.
6. Transfer of personal data
Subject to the conditions set out in Articles 8 and 9 of the Law, and limited to the purposes listed above, your personal data may be transferred to the following categories of recipients:
- Authorised public institutions and organisations and judicial authorities, on request or where required by legislation,
- Suppliers and business partners that provide us with services such as accounting, information technology, web hosting and security,
- Banks and payment service providers, in order to process payments,
- Lawyers and advisers, in order to conduct legal proceedings.
Sharing with our suppliers is limited to the data needed to deliver the relevant service, and data security obligations are secured by contract.
7. Retention period
Your personal data is retained for as long as the purpose of processing requires and, in any event, for the limitation and retention periods laid down in the applicable legislation. Invoice and accounting records are kept for the periods required by tax and commercial legislation; camera recordings are kept for a reasonable period limited to security purposes and are deleted automatically when that period ends. Data whose retention period has expired is deleted, destroyed or anonymised in accordance with the Law and the relevant regulation.
9. Your rights as a data subject
Under Article 11 of the Law, by applying to our company as data controller you have the right to:
- Learn whether your personal data is being processed,
- Request information about the processing if your personal data has been processed,
- Learn the purpose of the processing and whether your data is used in line with that purpose,
- Know the third parties, in Turkey or abroad, to whom your personal data has been transferred,
- Request the correction of your personal data if it is incomplete or inaccurate,
- Request the deletion or destruction of your personal data under the conditions set out in Article 7 of the Law,
- Request that any correction, deletion or destruction be notified to the third parties to whom your personal data has been transferred,
- Object to a result that is to your detriment arising from the analysis of your data exclusively by automated systems,
- Claim compensation for damage suffered as a result of the unlawful processing of your personal data.
10. How to apply
You may submit requests concerning your rights in one of the following ways, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller:
- Written application Deliver your signed application, together with documents proving your identity, in person or through a notary to: Vahdet Petrol Eğitim Hizmetleri Sanayi ve Ticaret A.Ş., Atatürk Mah. Hadımköy Yolu Cad. No: 12, Esenyurt / Istanbul
- Application by email Send your request to [email protected], together with information that allows us to verify your identity.
Your application must include your first name, surname and signature (for written applications), your Turkish ID number or, for foreign nationals, your nationality, passport number or ID number if any, your residential or business address for service, your email address and telephone number for notification if available, and the subject of your request.
Your application will be concluded free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. If the procedure involves an additional cost, a fee may be charged according to the tariff set by the Personal Data Protection Board.
Our company reserves the right to amend this notice in line with changes in legislation or updates to its business processes. The current text is always published on this page. In the event of any discrepancy between this English rendering and the Turkish text, the Turkish version prevails.